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Noticeboard

Update: The summer newsletter for Victoria Park Health Centre has been released, check it out by clicking this link: Summer 2016 Newsletter


All our Patients have a named GP who is responsible for their overall care at the practice. We listen when Patients make us aware of their preference as to which GP that is. If you are registering as a new patient you will see an option to choose, you will also receive a text message giving you the GP’s name, alternatively you can contact the practice if you wish to know who this is.


 

Practice Management

Samantha Rogers - Executive Manager

The Executive Manager is involved in managing the business aspects of the practice and strategic direction.

Sarah Taylor - Assistant Practice Manager

The Assistant Practice Manager is responsible for managing service delivery and complaints.

Administration

Mike Williams - Medical Receptionist

Balbir Gill - Medical Receptionist

Sunita Mistry - Medical Receptionist

David Stevens - Medical Receptionist

Lesley Ebborn - Medical Receptionist

Molly Knowles - Medical Receptionist

Veronica Williams - Medical Receptionist

Karishma Tanna - Medical Receptionist

Mehraz Murshed - Medical Receptionist

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with patient records, sending letters or messages for patient to come in and carrying out searches and practice audits. Our Reception team are dedicated to providing a 'Patient Liaison' service and if you feel you have a concern or complaint please talk to them first.

Rachel Mansfield - Practice Administrator
Tara Staruch - Practice Administrator
Alex Edwards - Practice Administrator

The Administration team deal with NHS contract claims and Target achievement.


Hilary Bracey - Secretary
Desna McIntosh - Secretary
Barbara Williams - Secretary
Karishma Tanna - Secretary

The Secretarial team provide us with Hospital Liaison, Medical Report Administration and Solicitor Requests for information. If you have a concern about a Hospital Appointment and do not have the hospital contact details to deal with it yourself, the secretaries are the team who can help you.

 
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