Rupal Giga - Reception Team Leader
The Reception Team Leader is the line manager of the front of house reception team and helps to deal with complaints to ensure your experience at the health centre is as smooth as possible.
Fawzia Alli - Medical Receptionist
Nisha Chudasama - Senior Medical Receptionist
Anna Hartley - Medical Receptionist
Aakila Khalifa - Medical Receptionist
Manisha Patel - Medical Receptionist
Mike Williams - Medical Receptionist
Veronica Williams - Medical Receptionist
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with patient records, sending letters or messages for patient to come in and carrying out searches and practice audits. Our Reception team are dedicated to providing a 'Patient Liaison' service and if you feel you have a concern or complaint please talk to them first.